Shipping Timeline – Shatriyas.com

At Shatriyas.com, we’re dedicated to crafting and delivering exquisite jewellery that meets the highest quality standards. Every piece is handled with care to ensure it reaches you in perfect condition.

Order Preparation and Dispatch

Preparation Time:
Many of our jewellery pieces feature intricate craftsmanship and customization. Depending on the design and specifications, order preparation may take up to 7 business days before dispatch.

Dispatch Notification:
Once your order is ready, it will be promptly shipped. You’ll receive an email or SMS with your tracking details as soon as your order is dispatched.

Estimated Delivery Times (Post-Dispatch)

Delivery timelines vary by region:

  • Andhra Pradesh & Telangana: 2–4 business days*

  • South India (other states): 3–5 business days*

  • Rest of India: 4–6 business days*

*These are estimated timelines and may vary due to courier delays, weather conditions, or public holidays.

Order Tracking

Once shipped, you will receive a tracking number via email or SMS. You can use this number to monitor the shipment’s progress directly through the courier’s tracking portal. This helps ensure transparency and peace of mind throughout the delivery process.

Return Process for Damaged or Incorrect Orders

Your satisfaction is our priority. If your order arrives damaged or incorrect, please follow these steps:

  1. Contact Us: Notify our support team within 24 hours of delivery.

  2. Provide Evidence: Share clear photos of the damaged or incorrect item for verification.

  3. Resolution: After verification, we will arrange a replacement or refund for the affected product.

Shipping Rates

Shipping Charges:
Rates are calculated based on the order value and delivery location. Final costs will be shown at checkout.

Nominal Costs:
We strive to keep shipping fees minimal—covering only necessary packaging and delivery expenses.

Cash on Delivery (COD)

Currently, Cash on Delivery is not available. We recommend using our secure online payment options for a safer and faster checkout experience.

Important Notes

  • Delivery timelines listed are estimates and may be subject to unforeseen delays.

  • Factors like extreme weather, courier backlogs, or remote locations may affect delivery timeframes.

  • We appreciate your patience and cooperation as we work to deliver your jewellery with care.

For any questions related to shipping or order status, please contact us:

Thank you for choosing Shatriyas.com — where craftsmanship meets commitment. We look forward to delivering jewellery you’ll cherish for years to come.