Privacy Policy – Shatriyas.com

At Shatriyas.com, your trust matters to us. We are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you browse our website or make a purchase.

1. Information We Collect

We collect both personal and non-personal information to improve your shopping experience:

a. Personal Information
When you create an account, place an order, or contact us, we may collect details such as:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party gateways)

b. Non-Personal Information
We may automatically collect:

  • IP address and device details

  • Browser type and version

  • Pages visited and duration of visits

  • Data collected via cookies and analytics tools

2. How We Use Your Information

Your information helps us deliver better service and a smoother shopping experience. We use it to:

  • Process, confirm, and deliver your orders

  • Provide customer support and respond to inquiries

  • Personalize product recommendations and offers

  • Send promotional emails (only if you have opted in)

  • Analyze and enhance website performance

3. How We Protect Your Information

We use strong security protocols to safeguard your information:

  • SSL Encryption: All data exchanged with our site is protected by Secure Socket Layer (SSL) technology.

  • Limited Access: Only authorized staff have access to personal information.

  • Secure Payment Gateways: We rely on trusted third-party processors such as Razorpay and PayPal.

Please note that while we employ strict measures, no online system is entirely free from risk.

4. Sharing Your Information

We never sell your information. However, we may share necessary data with:

  • Service Providers: Trusted partners (e.g., payment processors, courier companies) to complete your orders.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In case of mergers or acquisitions, data may be shared with the successor entity.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze site performance. Cookies help us:

  • Remember your preferences

  • Track website activity for performance insights

You can manage or disable cookies in your browser, though this may impact certain site features.

6. Your Rights

You have the right to:

  • Access, modify, or delete your personal data

  • Opt out of marketing emails

  • Request a copy of the data we hold about you

To exercise these rights, please contact us at contact@shatriyas.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices. Please review their individual policies before sharing any information.

8. Children’s Privacy

Shatriyas.com is not intended for users under the age of 18. We do not knowingly collect information from minors. If you believe that a child has shared data with us, contact us immediately so we can remove it.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here, along with an updated “Effective Date.” Please review this page regularly for updates.

10. Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy, please contact us:

Thank you for trusting Shatriyas.com. We are dedicated to protecting your privacy and providing a secure, seamless shopping experience.